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Personal Helpers and Mentors Program (PHaMS)

Home/Mental Health and Well Being/Personal Helpers and Mentors Program (PHaMS)
Personal Helpers and Mentors Program (PHaMS) 2017-04-20T12:36:09+00:00

North West Personal Helpers and Mentors Program (PHaMs) – Mount Isa

North West PHaMs provides high quality mentoring support and practical assistance to people between the ages of 16 and 64 years, in the north-west Queensland catchment area, who experience or are at risk of experiencing social and emotional distress.

North West PHaMs supports people to self-determine how they:

  • Maintain their social and emotional well-being to live strong, healthy lives
  • Continue to grow, develop and thrive as individuals
  • Gain mastery over the ups and downs of everyday life
  • Strengthen their connection to their family and extended networks and to their local community

North West PhaMs supports increased opportunities for recovery for people who have severe functional limitation as a result of a severe mental illness, as evidenced by their:

  • Increased access to appropriate services at the right time
  • Increased personal capacity and self-reliance
  • Increased community participation

North West PHaMs provides high quality 1on1 mentoring and guidance to help people and their extended networks in the Mt Isa, Cloncurry and Urandangi catchment areas to: become self-sufficient in negotiating the practicalities of everyday life; maintain their social and emotional well-being; grow and develop as individuals and in their awareness of their valued roles and responsibilities within community.

North West PHaMs provides high quality information sharing and education opportunities to assist people and their extended networks in north west region to learn the skills to manage their social and emotional well-being and to live healthy lives, and to take control and overcome crisis and setbacks, plus strengthen their connections to community.

North West PHaMs provides high quality early intervention initiatives, which strengthen the capacity of individuals and their extended networks and community to make healthy lifestyle choices and to prevent social and emotional distress; by linking people to community mentors and leaders in the Mt Isa, Cloncurry and Urandangi catchment areas, who will play an ongoing role in assisting people to develop a sense of leadership and mastery in their own lives.

We facilitates a range of group information sharing initiatives to assist people who experience, or at risk of experiencing mental distress, their families and extended networks and communities with the specific intention of supporting them to:  recognise their signs of distress; manage their social and emotional well-being to live healthy lives; take control and overcome crisis and setbacks; and strengthen their connections to community and culture.

Contact Details

Contact Name: Jodi Martyr
Phone:
 07 4743 8390
Email: 

Alternatively, complete the form below and we will contact you.

Feedback

The Personal Helpers and Mentors Program encourage all participants to provide feedback to us regarding their involvement with the service. Feedback forms are located at the Mount Isa office on the front reception desk and can readily be accessed.

Our participants and service users are also encouraged to provide feedback to Anglicare North Queensland Limited (ANQL). Feedback forms are also available from the Anglicare North Queensland Limited (ANQL) offices or download the ANQL-Online Client Feedback Form

Please email feedback forms to or post to 179 Lake St Cairns QLD 4870.

Alternatively, complete the form below to submit your feedback online.

Please note that your privacy and confidentiality will be maintained in line with ANQL procedures. The Privacy and Confidentiality Procedure can be found here.

Should you feel the need, you can contact Anglicare North Queensland’s Executive Manager, Shirley Pevitt on 07 4046 8025 or email .

If you feel you need to contact a member of ANQL’s executive management team, please phone 4041 5454 or email .

This service is funded by the Australian Government Department of Social Services.